Kevin Murphy
Experience
Flagstar Bank - Troy, MI
Mar, 2023 - Present
Sr. Cloud Platform Engineer
- Deployed Prisma Cloud to secure AWS, GCP, and Azure Cloud environments
- Mentored and onboarded summer intern and new hires
- Architected, Delivered, and Supported multiple projects
- Azure Site Recovery to support a disaster recovery for on-premise workloads
- AWS SageMaker and AWS SageMaker Pipelines for the data science team, used GitHub Actions
Flagstar Bank - Troy, MI
Nov, 2021 - Mar, 2023
Cloud Platform Engineer
- Configured monitoring for AWS Organization (Control Tower) using EventBridge and PagerDuty
- Automated AWS Security Group whitelist updater with AWS Lambda
- Mentored and onboarded summer intern and new hires
- Architected, Delivered, and Supported multiple projects
- AWS Service Catalog, Systems Manager, and S3 to automate a Microsoft High-Performance Computing workload
- AWS S3 File Gateway to off-load datasets and backups to AWS S3, used S3 Lifecycle Rules
- AWS Migration Service and AWS Database Migration Service to migrate virtual machine and database workloads
- Pinpoint with cross-account IAM Role to support developers
- GitHub Self-Hosted Runners with ephemeral AWS EC2 Instances
Texas Capital Bank - Richardson, TX
Mar, 2021 - Nov, 2021
Lead Application Operations Analyst
- Design and deploy new company initiatives within the team, including ServiceNow Visual Task Boards (kanban) and application integrations via REST API
- Collaborate with various business units to complete projects (application migration and upgrades)
- Utilize Azure DevOps CI/CD for PowerShell Scripts
- Design all-inclusive documentation and videos for the team
- Guide team members to the next best resolution steps and deep-dive problems
Texas Capital Bank - Richardson, TX
Aug, 2019 - Mar, 2021
Application Operations Analyst
- Provide in-depth support & analysis for MOVEit Automation and Nautilus
- Design and implement REST API and PowerShell script integrations for Active Directory, Coupa, Degreed, Inspirus, OKTA, Secret Server, ServiceNow
- Create internal documentation for various applications, which include step-by-step setups, and troubleshooting matrices
- Manage OKTA Single-Sign-On Access (application and user configurations)
- Used Change Management to update production environment
Amazon Web Services - Dallas, TX
Nov, 2018 - Aug, 2019
Cloud Support Associate
- Provide support for various AWS Services like EC2 Windows, CloudFormation, IAM, WorkSpaces
- Create internal documentation
LiquidWeb - Lansing, MI
Oct, 2017 - Oct, 2018
Windows Enterprise Technician
- Collaborate with internal teams
- Mentor Windows Support Technicians
- Develop detailed documentation of customer's environment
- Install & Support Microsoft DPM, IIS, SQL, and AD
LiquidWeb - Lansing, MI
Dec, 2016 - Oct, 2017
Windows Support Technician
- Collaborate with internal teams
- Receive chats, tickets, and phone calls from customers
- Troubleshoot Plesk Onyx, MailEnable, SmarterMail and Windows Servers
- Manage Windows Firewall
Employment Group - Battle Creek, MI
Apr, 2014 - Dec, 2016
IT Specialist
- Junior Systems Administrator
- Configure OS X Server to manage iDevices with Profile Manager
- Install and setup two HP DL 385 G7 servers with ESXi 5.1 with 3rd-party vendor
- Utilize Zenoss Monitoring to monitor server infrastructure
- Manage Endian 3.0.1 Firewall
- Collaborate with the Lead Systems Engineer
- Managed VoIP Phones with Asterisk
- Created phone menus for incoming calls
- Backup Engineer
- Ensure daily and weekly backups are completed; 4TB
- Created powershell script to send daily and monthly Veeam logs
- Utilize Veeam and BackupPC to backup 30 servers; semi-annual testing of backups to ensure data integrity
- Project Management
- Create, plan, and deploy office upgrades for 5 remote offices
- Schedule and manage internet, phones, and computer installation for two new offices with external vendors (Comcast, AT&T, and TDS); 4 months
- Data Analyst, Report Writing, and Technical Trainer
- Perform data integrity checks between two systems for a system migration while using Microsoft Access 2010 and Microsoft Excel 2010
- Create and analyze reports for internal employees and external clients
- Create SOPs and train employees on the new applicant tracking system (ATS)
- Operations
- Developed, test, and write new standard operating procedures for new SaaS
- Develop and implement new employee termination procedures
- Level 1 Helpdesk Technician
- Open and track tickets with 3rd party vendors such as Bond, CTS, Comcast, JobDiva, TDS, Veeam, VMWare, and HP
- Help users setup company e-mail on their device(s)
- Provided end-user support for Windows and Microsoft Office 2010 to 2016
- Setup and Configure multiple laptops and thin clients
- Migrate a Windows 2008 R2 print server to Windows 2012 R2
- Utilize a Windows 2012 R2 print server
- Create & maintain a hardware inventory using Microsoft Access 2010 Database
Calhoun Intermediate School District - Marshall, MI
Mar, 2013 - Sept, 2013
Technology Assistant
- Windows Deployment System
- Sophos Endpoint Security & Microsoft Endpoint
- Desktop and Laptop Systems
- Level 1 Technician Support
- Deploy iPad and laptop carts and setting up computer labs
PC Consultants of SW MI - Battle Creek, MI
Jun, 2012 - Dev, 2012
Computer Technician
- PC Repair
- Virus Removal
- Windows Boot Loader
- Data Recovery
- Dish Network and DirecTV Salesman
- Product Information
- Technology Of Each Provider
- Customer Interaction
Homelab
Homelab
-
- Data analysis of my text messages using Tableau, Google BigQuery, Google Data Studio, and Excel
- Self-hosted environment
- Network: OPNSense, Ubiquiti Unifi
- Server: VMWare ESXi and Proxmox
- Cloud: Amazon Web Services, Digital Ocean, OVH, Google Compute Engine, Microsoft Azure
- Operating Systems: Debian, Microsoft Windows
- Storage Backends: Seafile, Backblaze B2, AWS S3
- E-mail: Proton, Google GSuite, Microsoft Office 365, Postfix/Dovecot
- CDN: CloudFlare, Cloudfront, BunnyCDN
- Authentication: Microsoft ADFS, OKTA, AWS Cognito
- Media: Plex, Jellyfin
- Website: Hugo, Jekyll, and Ghost
- Database: MySQL, DynamoDB
- Integrations: Python, Golang and PowerShell
Education
Kellogg Community College - Battle Creek, MI
2012 - 2014
- Field of Study: Computer Networking
Awards
Kellogg Community College Dean's List (four semesters)
Phi Theta Kappa
Cyber Foundations award, as the result of a National Security Competition (2012)
- Ranked 7th in the State of Michigan and top 10% in the nation